As a caregiver, your voice tone has more impact than the words you say in many cases. To build an open and trusting relationship, use an adult-to-adult voice tone, like you are speaking to a friend. Validation Master Teacher Cinzia Siviero from Italy demonstrates this technique. Remeber, if an older adult is expression emotion; match that emotion in your tone of voice.
The Validation technique „Centering“ means clearing yourself of thoughts and feelings which as a caregiver will help you listen exquisitely to the person you are caring for and communicate openly. In this video, learn how to center yourself by first finding an „anchor“ (a part of your body that you can squeeze comfortably in public) and then think of a situation in which you felt strong. When the strength is most powerful in your thoughts, press your anchor point and then slowly release that pressure.
The Validation technique „Centering“ means clearing yourself of thoughts and feelings which as a caregiver will help you listen exquistely to the person you are caring for and communicate openly. In this video, learn how to center yourself by selecting a color that will give you strength as you prepare to interact with the person you are caring for. Remember, centering is the first step in finding empathy with the emotions being expressed by the other person.
In this role play, learn what to do and not to do during the COVID-19 pandemic when it comes to communicating with an older adult living with Alzheimer’s disease or related dementias. Understand how to use Validation techniques to improve the quality of your relationship with that older adult and experience more pleasure when communicating with them during these difficult times.
In this role play, Myrna is an older adult living with Alzheimer’s disease who becomes upset when she cannot have her car keys. The caregiver shows how to diffuse this difficult situation by using rephrasing, asking open questions and reminiscing. When there is trust, it allows for a better relationship and she feels relief.
In this role play, Mrs. Jacobs is upset because her family is not visiting her. Watch as a caregiver, wearing a mask because of the COVID-19 pandemic, uses Validation techniques to help Mrs. Jacobs express her feelings – even painful emotions.
The developer of Validation explains key elements of the Validation method in this 4 minute interview.
This video excerpt from Memory Bridge’s documentary, There is a Bridge, features Naomi Feil, the founder of Validation. This video has gone viral and moved millions of people to see disoriented elderly differently.
Inspired by her parent’s work with the elderly, Mrs Feil followed them in their footsteps. After graduating with a Masters degree in Social Work, the people she grew up with in Ohio became the people she worked both for and with. Creator of the Validation Theory / Author / Founder of the Validation Training Institute.
Meet Mrs. White, an 82-year-old woman who is confused in time, place and person. Learn how to use simple Validation techniques to communicate effectively and empathetically with her as a caregiver while wearing a mask and using Zoom.
Physical distance, doesn’t mean emotional distance especially when working with disoriented older adults. As a caregiver, your eyes are a way to connect with care. Learn how to build trust quickly by building empathy. Meet 82-year-old Mrs. White, she is confused and doesn’t remember anything about the pandemic. She does remember that when she was a girl the world was at war. Knowing this background a caregiver can feel the emotion she is experiencing and use that empathy to effectively communicate.
Meet Mrs. Simpson who is angry that during the COVID-19 pandemic she cannot go out and feels like a prisoner who is trapped. Learn how to use simple Validation techniques to listen to her feelings and understand her needs. You can tap into her own history for resources and somtimes just being with her is enough.
Oran Aviv, a certified Reflexology and Validation Teacher, offers stress-relieving exercises you can do anywhere and anytime.
Family caregiver Stacey Hand describes her experience caring for her mother-in-law who was in her late 80s and living with dementia and confusion before she died. She didn’t know how to respond to her mother-in-law’s needs. After she passed away, Stacey discovered Validation. She was then able to use those skills to help her own mother who was living with Alzheimer’s disease. Validation made all the difference. „I wish I had known 10 years ago what I know now.“
Vicki de Klerk, Validation Master, explores the reasons behind the behavior of many older adults. Validation principles help participants gain more understanding into the needs and emotions that are expressed – often angrily, using the caregiver as a symbol. Participants practice three specific Validation techniques that help them communicate better, even when the older adult is expressing a lot of anger.