Vicki de Klerk of Validation Training Institute | accessiBe’s Spotlight Sessions

Vicki shared thoughts on the following topics:
1. Her mother’s journey to develop the validation method, a new way of connecting and communicating with people who have a cognitive decline.
2. The importance of practice in the field and learning how to communicate with older adults with cognitive issues.
3. How using validation techniques can lead to amazing and necessary connections between older adults and caretakers.
4. What she wishes people were conscious of when working with older adults.