Block 4: The Validation Method (Part 1)

Emma Hewat says:

February 25, 2025 at 9:48 am

n/a
Emma Storey says:

February 3, 2025 at 8:57 am

i understand about facial expressons with older people if they look happy upset, worried also about using my voice appropriately speaking calmly and clear.
Bartola Whilmshurst says:

January 30, 2025 at 10:34 am

i think matching the person tone of voice and body language i think is great, specially if they are upset.
Comfort Adjei says:

January 30, 2025 at 10:26 am

I am more aware of what l say and how l respond to disoriented client and remember to use friendly tone whilst maintaining good eye contact
Blessings Mromwa says:

January 29, 2025 at 10:11 am

Always remembering to keep my tone friendly and maintaining good eye contact level