For more than three decades, the development of Validation in the French-speaking world has been closely linked to the work carried by the Institut M&R and the commitment of Kathia Munsch as a Master in Validation. Today, AVO Institut M&R stands as a key actor in the dissemination, structuring, and professionalization of Validation in France and beyond.
The origins of this work go back to 1991, when Kathia Munsch first encountered Naomi Feil in France. This discovery marked the beginning of a long-term engagement with the Validation method. At that time, approaches to supporting older adults living with cognitive impairment were still largely task-oriented, often overlooking the emotional realities of disoriented persons. Validation offered a radically different perspective—one centered on empathy, respect, and the recognition of expressed emotions as meaningful.
With an initial professional background as a physiotherapist in geriatrics, Kathia Munsch brought a strong clinical understanding of aging, combined with a deep sensitivity to relational care. This dual perspective would later shape the pedagogical and practical orientation of Institut M&R.
Over the years, her involvement extended beyond individual practice to a broader commitment to structuring Validation at both national and European levels. She played a significant role in the former European Validation Association (EVA), serving as President for eight years. During this time, she contributed to strengthening collaboration between countries and supporting the emergence of a shared framework for Validation in Europe.
The creation of AVO Institut M&R in 2004 marked a decisive step in this development. As an Authorized Validation Organization (AVO), M&R provides a structured framework for training, supervision, and certification in alignment with the standards of the Validation Training Institute (VTI). Its mission is to ensure both the quality and accessibility of Validation training for French-speaking professionals.
A central aspect of this work has been the development of comprehensive training pathways. Institut M&R has designed numerous pedagogical tools and structured programs to support learners at different stages of their professional journey. Among these, “The Bases of the Naomi Feil Method” program offers an accessible entry point into the principles and techniques of Validation for multidisciplinary teams.
In line with evolving educational practices, M&R has also developed the first Level 1 (Worker Course) program in blended learning format in French. This approach combines online learning, synchronous sessions, and in-person training, allowing for greater flexibility while maintaining high pedagogical standards. It also enables a wider range of professionals—including those in remote or underserved areas—to access quality training.
Beyond training design, AVO Institut M&R has played a major role in promoting Validation through the organization of conferences and events in France. In collaboration with Naomi Feil, numerous conferences were held across France, significantly contributing to the visibility and recognition of Validation within the geriatric and medico-social sectors.
At the international level, M&R has also contributed to the structuring of quality standards in Validation training. Through active participation in the VTI Educational Committee, and particularly through collaboration with Hedwig Neu, Kathia Munsch contributed to the development and structuring of the VTI Quality Manual. This work supports consistency, rigor, and shared standards across the global Validation community.
The impact of AVO Institut M&R also extends beyond France. Through its support and mentorship, the organization has contributed to the development of new AVOs in Europe, including the Plateforme Romande in Switzerland, Relay and Vincore in Spain and most recently Servior in Luxembourg. These collaborations reflect a commitment not only to dissemination, but also to empowerment—supporting local actors in developing Validation within their own cultural and institutional contexts.
Today, Institut M&R continues to play a central role in the French-speaking Validation network. It supports professionals from diverse backgrounds—nurses, psychologists, care assistants, social workers, and managers—in integrating Validation into their daily practice. By combining theoretical grounding, experiential learning, and reflective practice, its programs aim to foster meaningful and sustainable changes in care relationships.
To date, several thousand professionals have been trained by M&R in France. This large-scale dissemination has contributed to a growing recognition of Validation as a key approach in supporting older adults living with cognitive impairment.
As a Master Teacher, Kathia Munsch continues to play an essential role within this dynamic, ensuring the transmission of Validation principles with fidelity and depth. At the same time, the work of AVO Institut M&R reflects a collective commitment—bringing together trainers, practitioners, and partner organizations in a shared effort to promote dignity, empathy, and authentic human connection in care.
Through its ongoing development, AVO Institut M&R illustrates how a structured organization, rooted in strong values and supported by international collaboration, can sustainably transform professional practices and improve the quality of life of those most vulnerable.