Block 2: Observe and Calibrate (The Skill Building Blocks)


Learn how to exquisitely observe others, picking up the clues and taking their emotional temperature. You can then take the next step to finding empathy by matching or calibrating yourself to what you observe. This connection builds a solid base for honest communication, especially for people who want better relationships with their parents or professional caregivers who want to have a better relationship with the older adults they care for.



Skill Building
6 online, on-demand training blocks that deliver basic Validation techniques that help you better communicate with aging parents and older adults living with Alzheimer’s disease or related dementia. In just 30 minutes you will learn an important communication skill. Each block has three parts which you can complete at your own pace.

  • Lesson 1 describes the skill and shows you why it is important to learn.
  • Lesson 2 is an exercise that helps you practice the skill.
  • Lesson 3 shows you the skill in practice and gives specific suggestions on how you can embed it into your life.