Block 3: Voice Tone (The Skill Building Blocks)


Learn to recognize and modulate your voice tone. Whether you are communicating with your aging parents, caring for an older adult living with a dementia at home or in a senior living community, it is important to use this skill in order to improve your communication with that person. By using an adult-to-adult voice tone, you give respect to the other person and build a trusting relationship.



Skill Building
6 online, on-demand training blocks that deliver basic Validation techniques that help you better communicate with aging parents and older adults living with Alzheimer’s disease or related dementia. In just 30 minutes you will learn an important communication skill. Each block has three parts which you can complete at your own pace.

  • Lesson 1 describes the skill and shows you why it is important to learn.
  • Lesson 2 is an exercise that helps you practice the skill.
  • Lesson 3 shows you the skill in practice and gives specific suggestions on how you can embed it into your life.