Description
Validation for Activity Providers is an 11-week online course that helps you build deeper, more meaningful connections with residents— especially those living with cognitive decline.
By the end of the course, you will:
- Enhance communication with older adults in all phases of cognitive change
- Strengthen your ability to connect with older adults on an emotional level
- Use practical Validation techniques to respond compassionately to distressed behavior
- Creatively integrate the Validation Attitude to improve engagement and participation in individual and group activities.
Who Should Attend
This course is ideal for anyone who works directly with older adults, including:
- Activity Providers
- Nursing assistants and care staff
- Adult day centre team members
- Volunteers in long-term care communities
Whether you’re brand-new to the field or a seasoned professional, the skills you’ll learn are practical, adaptable, and immediately useful in your daily work.
Give yourself the gift of new skills
Invest in yourself and your career this season. Not only will you gain practical skills to enhance your day-to-day work, but you’ll also
Receive a Validation Gateway Certificate to showcase your expertise.
✓ Validation Gateway Certificate
✓ Practical Communication Strategies
✓ 6 LIVE Interactive Webinars
✓ Real examples from day-to-day practice
Meet the course leader:
Nancy Brown

Nancy is a PhD candidate in dementia care at the University of Edinburgh. As a practitioner and researcher, she has over 20 years experience as a group supervisor in a memory day centre working with older adults living with advanced dementia. Nancy is a Certified Validation Teacher and conducts international trainings on topics of dementia care, Validaition, and cultural adaptation to health care professionals, families, paid caregivers, and volunteers and has presented at international conferences.




